PACKING & SHIPPING
* Packed by two carton: 64*43*53cm (35Kg, the main machine), 76*27*26cm (15Kg, the Z-axis column and standard attachments)
FAQ
Q1: What's the warranty?
A1: 18 months, change or repair the broken parts during warranty, our FAE will teach you how to remove the broken parts by video.
Warranty excluding man-made damage.
We are real warranty based series number on the machine, not false or empty promises, any too long time warranty is unreliable, ourt warrannty is effective and enforceable.
Q2: What's the package?
A2 : Carton box for quickly shipment, solid and waterproof.
Q3: How to install and run the machine?
A3: You will get details in user manual, you only need install the column with laser path and put on monitor of computer.
You will get a CD of orginal marking software and online video about basic operation.
You also will get a software operation manual and you can be a laser marking master after reading and practics.
You can send your questions to our online after-serive 24 hours.
Q4: How can i know the machine is what exactly i need?
A4: Please send us your material photo, marking speed demand, marking size demand and so on, you will get a promptly help from us.
Q5: Can you give a discount?
A5: Recommend you simple version.
Q6: How you can keep your quality.
A6: Strict production process with four times checking from metal parts, optical components, installing specification to whole machines' 12 hours burning.
Meet CE, FDA, and IEC standards, you will get a unquestionably reliable machine from CKD LASER! Your every peny is deserve.
Send your inquiry by following message box, we will reply you immidiately: